Please do not use this company. Absolutely terrible service on both departure and arrival when used in August 2020. Far from platinum service ...! Departure: they arrived nearly 40mins late when I arrived at the airport even though I called them when I was 30 mins away. The guy was rude and I was travelling with my family.Arrival: I called after baggage reclaim. I had to wait over 45 minutes for them to bring my car. They bought someone else’s Audi car instead of my actual car. Completely different number plates. I would not be happy if my car was incorrectly given to another person. There were no handover checks and I could have taken the new 2020 plate car. This would be very worrying if I was a dishonest person and wanted a new car (even have the photo). Stay clear. I would never use their service again or recommend them. Absolutely awful and rude service with no courtesy for the customer (and I was travelling with my family).
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heathrow meet & greet parking
