STEER CLEAR OF PLATINUM PARKING!!!!!! Poor service on departing flight but even worse on return flight. They were rude kept telling me to phone back, kept cutting me off. After 2 hours of telling me the car was on its way they admitted the battery was flat, which seemed strange on a 4 week old new battery. Turns out they had set off the anti theft immobiliser which drains the battery completely. They would not give me the address of their compound until the police who were at Heathrow airport got involved. I was shocked to find my car parked on a travellers housing site!!!!!. Had to pay £125 to get home by taxi then drive back the following day to get the RAC to sort the problem. Finally got home nearly 5 hours after our flight. Never in 20 years of travelling have I ever had a meet and greet (or not meet and no greeting I should say) from a company like this before. For £85 I was lied too, spoken rudely too and had to wait in the cold with 3 children while they palmed us off and cut off our phone calls despite telling us the driver would be there in 20 minutes many times and that they would phone us back in 5 minutes many times but never did!!!!! Absolutely appalling company!!!!!!
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heathrow meet & greet parking
