This is the most disreputable company I have had the misfortune to deal with. When returning to He@throw, they actually delivered the wrong car over 60 minutes late. Eventually when my car did arrive after waiting over 90 minutes, it was damaged. Their driver fled the scene immediately on arrival, whilst I was putting the suitcases in the boot. He ran off without any type of handover, no paperwork and not even handing over the key. We found the key on the front passenger floor and despite my attempts to ask him to return, he did not do so. On inspection the vehicle was damaged and when trying to get them to pay for the repair, they insisted I forward them photos when I dropped the car off initially. Their driver inspected the vehicle at this time and had no issues. Their small print is nothing short of scandalous. My experience is that Heathrow Platinum Parking are thoroughly unscrupulous, lack any integrity and are just an abhorrent company, that have no place in the service industry.
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heathrow meet & greet parking
