Absolutely shocking. So many issues with attitude and communication (perhaps tehy were not UK nationals). The drop off went ok, but I came back into the country to collect my car. I returned 48 hours earlier but emailed them stating this clearly. Upon arrival I was told it was busy and it would be 30 minutes, that was fine as I hadnt gone through bagged collection yet. 30 minutes turned into 3 hours. Through out this time I called, many times the phone went unanswered and at no point was I called with an update. I was informed each time when I called that they couldnt tell me anything. Absolutely horrid experience, it was dark, cold, rainy and I needed to get back to my young family.
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heathrow meet & greet parking
