Sadly a 'minus 5*' is not an option so my advice - do not use this company if you want a true 'Meet & Greet' service. Although they purport to be one, trust me, it is cheaper and faster to park at the long stay car parks and take the shuttle!I departed on 12 September and returned on 20 September. On each occasion, despite their insistence to call in advance, the call went to voicemail which was full! On the way out, I had to leave the key on a wheel as, having waited over an hour, I had to rush to bag drop and made my flight with only 20 minutes to spare!Indeed when I called on my return, it went to voicemail and then the call just cut out.When eventually someone called me back (after innumerable text messages), I was told that the caller personally was getting into my car to bring it back and that he would be about 10 minutes. Over 40 minutes later I was still waiting until a young lad brought my car, needless to say without any money to pay for the parking ticket! In frustration, I vented my anger at him until he eventually called the owner for me (funny that he had a number on which he WAS contactable!!) at my insistence. The owner promised to refund me but as yet, he has not done so.And then, to top it all - while I was paying for the parking ticket to get out (normally paid by other 'Meet & Greet' suppliers BTW!), the driver graffitied my car!! Fortunately I had witnesses (and car park CCTV).But my advice ... book with anyone else but them!
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heathrow meet & greet parking
