heathrowplatinumparking.co.uk

1.6
1.6 Based on 140 reviews

heathrow meet & greet parking...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Ethan Walker
Do not use

Unfortunately I did not read the reviews before it was too late. The car was picked up in time, no problem there. I have to say it was a left hand drive. Returning it took at least 4 call until they admitted that the car had been damaged. Obviously the driver had hid a curb at speed so two wheels damaged and and two tyres were destroyed. They claimed that it was my fault because the tyres just blew without reason at 30 miles/h. They are high speed tyres rated for more that 120 miles/h, so they only way they would blow was it something was hit. Having read the conditions in detail I realised that they were not responsible for anything. They agreed to replace two of the wheels with new ones. To prevent them from putting any old tyre on the car I arranged for 4 new tyres to be fitted and balanced. In the end they screed this up as well and fitted only three tyre. On returning of the car the two alloys were only repaired with no bill to prove that this was done by a reputable company, only three wheels had new tyres and the front grill was damaged and the Mercedes emblem and the central wheel caps for two wheels were missing. I also have now to pay for a wheel alignment check due to the impact on the wheels. The whole episode has cost we nearly 1 000 GBP. That is expensive parking.

1
Date of experience: Nov 15, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More