I rang on my arrival back to Heathrow. 55 minutes and several calls later my car arrived. If I was told the car was going to be delayed, I could have stayed in the airport and had a coffee rather than wait in a cold carpark. I also had to wait for them when I dropped my car off. Only 10 minutes so not too bad. Also, it is not made clear when booking that you have to pay the airport waiting charge yourself 2 x £7.50.
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heathrow meet & greet parking
