DO NOT USE - they damaged our car which came back dented and with scratched paint (likely hitting a pole or another car!). We used PremiumParking (also known as BestHeathrowMeetAndGreetParking) for the service, after searching via CompareYourParking.co.uk. Upon dropoff on 1st December, the meet and greet service advised us NOT to go to Short Stay as per normal instructions, but to Drop-Off. As you know Drop off is busy and on the road so we were unable to take pictures and felt rushed.On our return on 1st January, the driver took 30 minutes to arrive, came speeding into short stay, threw across the keys and fled suspiciously. We didn’t even get the ticket to leave the carpark. We then checked over our car and saw the dents and scratches on one side.We took pictures just before our travel at our home, and then immediately upon seeing the damage in short stay and calling them to state it (along with the fact that the guy fled!). After 1 month of contacting the meet and greet service to resolve the damage to our car, and them not responding, they finally responded saying they would not cover the damage they caused because they’d rushed us into the drop-off area and we were unable to safely take pictures.Do not use these people, they took no care of our car, had horrendous after sales, and damaged our car without taking responsibility.
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heathrow meet & greet parking
