I used the service between 21st and 28th September at Terminal 5. When the car was returned to me it had a significant damage to the front nearside alloy wheel. When I raised this with the driver, he said "it is nothing to do with me" and so I called the contact number I had and was told to report it via email. I have done this twice but received no reply. I have called and been told that there is only one person in customer services. All of this suggests the company is just not interested in customer services, because all 3 people I have spoken to don't want anything to do with my problem and nobody from customer services has bothered to reply.
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heathrow meet & greet parking
