Horrific from start to finish!Arrived at Heathrow to be approached by the POLICE warning us they were concerned about this company taking our car and wanted to check out the details! The police did what they could for us and confirmed that they do have insurance to drive the car, but warned us that it was likely our car would be driven many miles away and parked on a random street, or worse hired out for the weekend... Not exactly being well looked after. They also told us that the company was operating against Heathrow policy, by using the 'drop off' zones rather than the full car parks (in order to avoid the ticket fee of £4.50...) - meaning the car was eligible for a £40 fine.After hearing this we decided to look up the reviews (and thank god we did), and made the call to get our car back and park somewhere more trustworthy. Unbelievably the company charged us £40 before they would give us the keys back, "for driver time", which we had to pay cash in hand. To top it all off the service and attitude of everyone we encountered was so utterly rude, dismissive and aggressive. Please please avoid this company.
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heathrow meet & greet parking
