We booked the "no wait" business package as our return journey from the airport was time critical. I phoned them before we left to notify them that our flight had been brought forward. Not interested - tell the driver who collects your car. We did, in writing. On our return to UK there was no driver, and lots of not listening to our concerns when we phoned. We waited over 30 mins for our car and were told not to expect so much and "because of Covid, nothing is normal". Poor service. Poor attitude. Oh - and the car had travelled 49 miles since we left it.
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heathrow meet & greet parking
