heathrowterminalpark.uk

1
1 Based on 21 reviews

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Marc Rainey
DO NOT USE THIS COMPANY.

DO NOT USE THIS COMPANY.On arrrival, we waited for 90 minutes for someone to atrive to collect the car. This was after giving them 60 minutes notice of our arrival time, as required on the booking information.On our return, we waited to 2 hours to have the car returned to us despite us calling the provided number as required on the booking details. Every time time we called back, we spoke to a different person and they lied about when the car would be back, ranging from a few minutes to 20 minutes. When the car eventually did arrive, it was caked in mud and the footwell of the drivers side was covered in muddy footprints. The staff on the phone are rude and lie consistently, however the driver did understand customer service.If you use this company, you do so at your peril. You have been warned. There are much better alternatives available.

1
Date of experience: Feb 16, 2026

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