Please, please, please DO NOT book this company! It’s a total scam. We were waiting at Heathrow Short Stay 3 for 2 hours waiting for them to turn up and collect our car even though we rang an hour ahead giving them an accurate collection time. Kept fobbing us off with lies, asking us to leave the keys on the wheel (please don’t do this!) and I had to call my friend who thankfully lived 45 minutes away to collect. Woman on the phone is so rude and it’s clearly just a complete scam. Please avoid. We had 2 toddlers with us and made the plan boarding by the skin of our teeth. They didn’t turn up at all by the way.
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