Having booked meet and greet at Heathrow, terminal three and complied fully with their instructions, I was left awaiting collection of my car for over 45 minutes. Each call to the mobile number listed was either not answered, engaged or eventually answered saying the driver was stuck in traffic. Finally the person on the phone suggested I either leave the key on the front wheel or I could look for alternative parking and get a full refund. I opted for the full refund however, after 5 days of chasing was told the refund was subject to a £20.00 reduction for administration. The salt in the wound however, because of the delay dealing with this company I had very little option but to park at T3 at a cost of £246.00 for three days. I am disgusted with this company service, their response to calls and their unprofessionalism. I would never use this company again.
Claim your business profile now and gain access to all features and respond to customer reviews.
