I placed an order on Jan 3 from Canada. Little did I know the pricing is in USD - I looked everywhere on the website for info on the currency. Also, I still haven’t received the product which is coming from China? China shipping says it is being returned to merchant and I have emailed and called customer service requesting a refund. I can’t get through by telephone and no response by email. If you are looking for a supplement heating system .. buy from a known and reputable company. Not impressed.
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Heatoor is a direct-to-consumer company specializing in home comfort appliances, primarily known for its portable "Heatoor Air Conditioner Canada" unit. The company sells online, offering a dual-mode device that provides both heating and fan cooling functions with no installation required. It strongly emphasizes customer satisfaction through a 30-day money-back guarantee and a 1-year product warranty. Its marketing focuses on convenience, energy efficiency, and time-limited promotional offers to drive sales.See more