heatpumps4pools.com

4.8
4.8 Based on 61 reviews

Pool Heating Specialists - HeatPumps4Pools...

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Audra Scott
Disappointing experience, shop elsewhere

I ordered a pool filter pump online. When it arrived, it was a cheaper version than what I ordered, even though they claimed it was an upgraded model. The reviews for this 'upgraded version' were worse than those for the one I originally wanted. When I notified them, they informed me they had only the cheaper version in stock, so they sent it without consulting me. When I requested a refund, they insisted I pay for return shipping. Communication was slow as well. After three weeks, I gave up and purchased the correct one elsewhere. I was disappointed because the reviews seemed good, but I wouldn't recommend taking a chance based on my experience. A representative later expressed disappointment over my review, but it felt too late to resolve the issue.

1
Date of experience: Jul 28, 2025

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