heavenmayhem.com

1.1
1.1 Based on 29 reviews

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Selena Brown
Customers Are Not Valued

Customer service is lacking. I ordered two cases and accidentally chose the wrong size, which I fully acknowledge. However, the way the situation was handled was unacceptable. Both cases were unused and still in their original packaging, and I offered to return them in exchange for the correct size, even willing to cover the price difference. Their response? “Final sale, nothing we can do.” No effort to assist or show flexibility, just dismissive and unhelpful service. Additionally, the quality is poor for the price, and customers are left to bear all responsibility with no support. This approach doesn’t protect a business; it reveals how little they value their customers. There’s a reason reviews aren’t allowed on their site. I’m out $100 with nothing to show for it. Avoid this company.

1
Date of experience: Dec 19, 2025

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