I purchased an apron that seemed to be of good quality. Before placing my order, I paid an additional $20 for embroidery. However, while designing, I faced difficulties centering the text properly. When it arrived, the embroidery was completely misaligned, looking quite poor. I reached out to the support team, and they mentioned in their FAQ that all embroidery tends to be off to the right. It seems they are unable to center any embroidery correctly. Their response was merely an apology for my dissatisfaction. It’s frustrating because who really reads the FAQ when ordering an apron? I had no doubts, expecting it to be done professionally. The customer service left much to be desired, and the product quality was lacking. I regret not getting the apron first and having it embroidered elsewhere. It was meant to be a gift, but now I feel embarrassed to give it, as it looks subpar. I ended up wasting $140.
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