So, I'm a long time customer if HH and have recommended them to quite a lot of people as you would be hard pressed to find a better selection of things and a higher level of customer service/speed of delivery.
My latest interaction with HH just reinforces this - I ordered a couple of items, a rechargeable mecharmy pocket torch and kydex wallet as I'm looking for a low profile wallet that will accommodate an equally low profile torch.
The items arrived as expected, but sadly the wallet didn't really meet my needs and the torch didn't fit into my current wallet - quick email to customer services and they've hooked me up with a returns number and offered a full no quibble refund. 10/10, will definitely continue using them for the interesting/hard to find items that are always available from them
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