For merchants using this mainly as a virtual terminal for card-not-present transactions, the virtual terminal is excellent. Their rates are genuinely transparent. They have built-in processes to ensure you receive the best rates. I am saving 1.8% with this service! However, their promises of automatic emails to your clients, store, and hosted payment pages can be overly ambitious for full-scale, established businesses. They are buggy and unrefined at every turn, wasting time and harming your corporate image. It’s a constant struggle, and they find new ways to complicate things every few weeks.
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