My partner and I operate an apparel and promotional products company, with a significant portion of our business in drop shipping. The service didn’t disclose any restrictions on providing payment processing for drop shipping businesses. They took us through an onboarding process that took over 20 minutes, set up our account, and had us make a test purchase, assuring us we were good to go. However, when we sent our first payment link to a customer, they requested photos of our inventory, signed contracts with suppliers, and agreements with our customers. We don’t engage in contracts of that nature as a small business. We discussed this during signup. They later apologized and canceled our account, stating they would refund our customer in 5-7 days. I guess we’ll be returning to our previous provider without looking back! Thanks for wasting my time.
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