My daughter was referred for a Right to Choose ASD assessment on 12/03. I submitted all requested forms by 16/03 and received confirmation that they had been received. I was then later told by email that the parent assessment had not been completed, which makes no sense given that the paperwork had already been acknowledged.Since then, I have sent emails and left voicemail messages, and nobody has responded. For a service dealing with children’s assessments and sensitive personal information, this lack of communication and apparent disorganisation is unacceptable.What is especially concerning is the handling of the information already submitted. If forms were received and acknowledged, why am I now being told something is missing, and what has happened to the information provided? Given the sensitive nature of these forms, this raises serious concerns about record keeping and data handling.When parents are seeking an autism assessment for their child, they need clear communication, accuracy and reassurance that personal information is being managed properly. Unfortunately, my experience so far has been the opposite.
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Held Health is a private mental health and neuro-diversity service for children, young people and families available across the UK. Held Health offers Autism assessments, ADHD assessments and general mental health assessments, as well a full range of post diagnostic support. Our team of specialist child and adolescent psychiatrist, psychologists and healthcare professionals are available to support you and your family whatever challenges you are facing. See more
