Avoid this seller. It's a scam. They sent me low-quality jewelry that looks nothing like what was advertised. They claimed I could return the items within 30 days, so I attempted to initiate a return immediately after receiving them. However, I've been trying to reach out for a return label for almost a week, and they haven't responded. The phone number listed on the website gives a busy signal, and I haven't received replies to any of the three emails I sent.
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Update — Since sharing my story on social media, I’ve unfortunately come across many copycats pretending to be my boutique. To make sure you’re shopping safely, please order only from my official website: https://helens-gems.com.
If you’ve accidentally placed an order with a copycat, please reach out to us at info@helens-gems.com, and we’ll do our best to assist you. You can also call us at (435) 264-9302, but please note that our lines have been very busy lately. Thank you so much for your support!See more
