helloalpha.com

4.1
4.1 Based on 1.7K reviews

Your doctor’s office is now online. From visits to prescriptions, get treated from home....

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Average Rating

4.1

/
5

1.7K Reviews

5 Star
72%
4 Star
3%
3 Star
3%
2 Star
4%
1 Star
18%

All Reviews

Filter Reviews

Review Time

PA Taryn F has been a wonderful…

PA Taryn F has been a wonderful provider. Very attentive and really listens to you. Support staff is very responsive and helpful.

5
Date of experience: Sep 18, 2025
Katie B
Absolutely awful

Absolutely awful. They say one thing then another NP gets on and says something totally different. Don't waste your money.

2
Date of experience: Sep 14, 2025
Mrtemp
Excellent customer service

I love that they are fast, responsive and timely on questions, and prescriptions, and just anything you may need. I have recommended Alpha to many friends!

5
Date of experience: Sep 10, 2025
customer
Makes health care more accessible.

5
Date of experience: Sep 08, 2025
customer
They don't accept Medicare or Medicaid…

They don't accept Medicare or Medicaid and found them as very condescending just looking to get paid. The website is outdated and also when you sign up for SMS and email notifications they never come. You have to log in to see whats going on.

1
Date of experience: Aug 28, 2025
Troy Mullins
Outstanding service.

Outstanding service.

5
Date of experience: Aug 25, 2025
Return Customer
Always have a great experience with…

Always have a great experience with them. Highly recommend!

5
Date of experience: Aug 07, 2025
customer
Would not renew my prescription unless…

Would not renew my prescription unless I recieved pelvic scan. I explained I was only renewing my script for estradiol but they refused. They also refused a refund for my subscription, and requested I cancel my dispute with my cc. Which of course I did not.

1
Date of experience: Aug 03, 2025
Bridget Bailey
A consistently positive experience

A consistently positive experience with their providers across a variety of needs. I have recommended their services to friends that are also pleased with their experiences.The only less than positive interaction I've had was attempting to reach out to them to ask a general question not related to a current "visit" - it is extremely difficult to get in touch with them outside of a specific service being provided, and I did not receive a response to the e-mail I sent through their system - the only way I found to attempt contact.

4
Date of experience: Jul 31, 2025
customer
Great in everyway!

Very easy process. Everyone is always very helpful. Great experience.

5
Date of experience: Jul 30, 2025

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