helloaya.com

4.9
4.9 Based on 109 reviews

We love building a comfortable and spacious home that you can enjoy. Founded in 2009, by two entrepreneurs Aya keeps the good parts of shared housing while removing the hassle. We do all the work making your moving and living experience as stress-free as ...

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Average Rating

4.9

/
5

109 Reviews

5 Star
94%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
3%

All Reviews

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Review Time

Ahmed
Quick move in and always responsive!

5
Date of experience: Sep 19, 2025
Danicu01
Beware

Beware, beware, beware. AYA hides deep in their pages of the lease that they will charge outrages fees if you don't give them 60 days notice for leaving. They charged over $3,300 when we gave them 55 days notice. Their management said they would only charge for the 5 days shy of the 60 days. They hid the truth.

1
Date of experience: Jul 25, 2025
Moving from the Netherlands to New York with Hello AYA

Isabell helped me trough the process. She was patient and helped me with every step. She responded quick on every question I had and she was very friendly and understanding. I’m very satified!

5
Date of experience: Jul 25, 2025
Chaz Johnson
Isabell was friendly and helpful

When I had a question about the application process for Isabell, she was immediately available and helpful. She explained the process clearly in a very professional and friendly manner.

5
Date of experience: Jul 16, 2025
Melissa Adams
Good experience so far!

Isabell guided me through the process and presented several options that fit my budget and preferences. I haven’t visited the apartment yet, but the initial steps were easy and smooth. One thing to keep in mind is that AYA requires a guarantor for all international tenants, no matter the income level - this is something I hadn’t encountered with similar companies before. Thank you!

4
Date of experience: Jul 10, 2025
Lillian Taylor
Alexandra was amazing and very…

Alexandra was amazing and very supportive throughout the entire application process!!!

5
Date of experience: May 15, 2025
Katey Cooper
HelloAya was really helpful and a great…

HelloAya was really helpful and a great company for me to find the best rental for a short term lease. I conversed closely with Rob who was so helpful and answered any question or query I had, with great communication and fast responses. Overall, the process was smooth and hassle free which was great and helped take a weight off my shoulders, would really recommend!

5
Date of experience: Apr 18, 2025
Conor
Quick and responsive assistance

Alexandra Sotelo showed a lot of patience for my payment issues and responded within the hour every time.

5
Date of experience: Apr 11, 2025
They were so helpful and fast…

They were so helpful and fast responders!

5
Date of experience: Apr 04, 2025
Great value

Home is clean, in a good location and the aya is more affordable than other NYC options.

5
Date of experience: Mar 31, 2025

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Business Details

  • We love building a comfortable and spacious home that you can enjoy. Founded in 2009, by two entrepreneurs Aya keeps the good parts of shared housing while removing the hassle. We do all the work making your moving and living experience as stress-free as possible. All housing services are taken care of by our team in-house.

    Our mission is to create comfortable, spacious, and high-quality serviced living arrangements for individuals looking to live flexibly.

    Live together. Live Better.See more

  • email Members@helloaya.com
  • call 2128109025
  • language https://helloaya.com

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