The treatment is highly effective, and the cost is fairly reasonable, although there's an additional monthly "consolation fee" of $60 or more. Initially, it's $150 per month, increasing to $200 as the dosage rises. However, my main concern is the poor service. I've repeatedly tried to arrange a call with my dermatologist, but they consistently forget to reach out. Despite informing them numerous times of my availability after a specific time each day, they continue to ask for my preferred times. I'm nearing the end of this month's prescription, and it feels like they are indifferent to my situation. Recently, I received a call much earlier than requested, but there was no response on the line.
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As acne sufferers ourselves, we think getting clear should be easier, affordable, and safer. We’re setting out to build an end-to-end model of care that incorporates seamless specialist evaluations, digital treatment management, prescriptions, skincare, and even mental health services when appropriate – all delivered in the comfort of your home.