helloclearhealth.com

4.1
4.1 Based on 58 reviews

As acne sufferers ourselves, we think getting clear should be easier, affordable, and safer. We’re setting out to build an end-to-end model of care that incorporates seamless specialist evaluations, digital treatment management, prescriptions, skincare, a...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

58 Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
0%
1 Star
19%

All Reviews

Filter Reviews

Review Time

Odin Morris
Effective Treatment but Service Lacks

The treatment is highly effective, and the cost is fairly reasonable, although there's an additional monthly "consolation fee" of $60 or more. Initially, it's $150 per month, increasing to $200 as the dosage rises. However, my main concern is the poor service. I've repeatedly tried to arrange a call with my dermatologist, but they consistently forget to reach out. Despite informing them numerous times of my availability after a specific time each day, they continue to ask for my preferred times. I'm nearing the end of this month's prescription, and it feels like they are indifferent to my situation. Recently, I received a call much earlier than requested, but there was no response on the line.

3
Date of experience: Dec 18, 2025
jessie montoya
Helloclearhealth along with Accutane is…

Helloclearhealth along with Accutane is the answer and the hope I needed in fighting my acne I gained my confidence back along with a new life I didn’t think was ever possible There is a solution and real help when it comes to clear skin Don’t give up Helloclearhealth has the answer! Thank you for helping me conquer my acne Jessica

5
Date of experience: Oct 09, 2025
TashaW
Customer Service is not good

The customer service is not satisfactory.You are required to be inconvenienced with multiple tests to prove your health status, particularly, I am in menopause and was told I have to prove I'm in menopause status by going to get labs done.I'm very aware of the iPledge requirements as this is not my first time using isotretinoin. I thought the online process with Clear Health service would be convenient and beneficial.... It's far from that!The lack of empathy for patients is obvious.

1
Date of experience: Oct 06, 2025
Ty Rounsaville
Very quick responses throughout the…

Very quick responses throughout the process and very helpful.

5
Date of experience: Sep 30, 2025
Great customer service!!

Great customer service from Taylor!

5
Date of experience: Sep 10, 2025
Tiger Ji
terrible communication

i've never posted a review ever but felt compelled to after my experience with clear health--- i signed up with clear health expecting reliable care, especially given how expensive the service is. unfortunately, my experience has been the opposite.my new prescription should have been filled at the start of the month, but there was a mix-up between my pharmacy and clear health. what should have been a simple fix turned into weeks of silence. it was nearly impossible to get in touch with anyone, and during that time my treatment was interrupted and my skin condition worsened.when i finally got on the phone with taylor from clear health (almost a week after the fact) they told me it was my pharmacy’s fault. that may very well be true, but it doesn’t excuse the lack of communication or the delay. it’s bad practice to shift blame instead of taking accountability and ensuring patients get the care they need on time.to make matters worse, they only bothered to reach out after i had already cancelled my treatment. for the price they charge, the bare minimum should be timely communication and responsibility when things go wrong.clear health failed on both counts, and i can’t recommend them to anyone who needs dependable dermatology care.

1
Date of experience: Aug 22, 2025
Telia Graham
I was on accutane for the standard…

I was on accutane for the standard protocol and I had no problems at all. I just finished my treatment. If I had any issues or questions they responded fairly quickly. I would recommend this to anyone who had any problems with acne or their skin.

4
Date of experience: Aug 14, 2025
Anthony Kashmanian
Great staff

The staff at clear health are phenomenal. The doctors are knowledgeable and the office staff is very professional. They go above and beyond to help you, including with nightmare insurance. Taylor, and everyone else I have spoken to there, are true professionals.

5
Date of experience: Aug 13, 2025
Payal
Happy

I don't have anything negative to say about my experience. It was quick, easy, results have been very slow but I am still happy overall with the fast service.

5
Date of experience: Aug 08, 2025
Abby
Sketchy practice

Wanted to like them. I did Everything they needed ...2 months of blood work...urine work that I have to drive 30+ minutes for just for them to deny me right before they sent the prescription know why? THEY ACCESSED MY MEDICAL INFORMATION ILLEGALLY. I don't care if my leg is cut off this is about my acne and not being pregnant. No other information was ever needed.

1
Date of experience: Aug 08, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • As acne sufferers ourselves, we think getting clear should be easier, affordable, and safer. We’re setting out to build an end-to-end model of care that incorporates seamless specialist evaluations, digital treatment management, prescriptions, skincare, and even mental health services when appropriate – all delivered in the comfort of your home.

  • email support@helloclearhealth.com
  • call 8336854529
  • language https://helloclearhealth.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More