hellodoc.com.au

2.7
2.7 Based on 40 reviews

...

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kidd66
Caution: Avoid this service

Caution: Steer clear of this service - deceptive and exploitative practices! They charge excessive fees and lack transparency. My first consultation was $725, and the second exceeded $1000. I was misled into the appointment; the initial conversation with the booking representative was entirely misleading. I clearly stated my needs in three different interactions but was never informed that my request was unfeasible. I expressed concerns about the costs, which were more than I had previously paid, and was assured it was a standard fee. Unfamiliar with telehealth psychiatry, I was unaware of the implications. I had already been diagnosed by a face-to-face psychiatrist who had passed away. During my consultation, the psychiatrist claimed I needed blood and urine tests before they could prescribe. If that was necessary, it should have been discussed beforehand. Paying $725 only to be told to make a second appointment costing over $1000 is undoubtedly fraudulent.

1
Date of experience: Nov 18, 2025

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