I reached out via email to inquire about an autism diagnosis as an adult. They assured me it was possible, prompting me to request a referral from my GP. Immediately, I received multiple attempts to contact me, including a threatening message stating they would close my file if I did not book. Booking was only possible by phone, which added to my anxiety. Despite explaining my difficulties with communication and requesting more time, I received a dismissive response. For a service that claims to cater to neurodivergent individuals, their lack of understanding in communication is baffling. I chose not to proceed with booking due to discomfort and concerns about their motives.
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