Great customer support when you call, don't use the chat feature, it's ai and completely useless.
First order! Didn't want to go grocery shopping every 3 days for meal ideas, figured this would be great.
Nope, first off, late delivery, sitting on a truck somewhere. "Guarenteed to be fresh, is on a truck, may show up before 8pm so don't worry"
...meanwhile shows "delivery not attempted" - fine, whatever, so it shows up 10 something am next day, great. Bring it inside immediately (mind you we are in CANADA and this winter has been horrible), and load my brown bags with recipe cards into fridge. Fine. whatever, so now 5:30pm I pull out tacos for the night.
Nope, all the veggies are rotten. All completely frozen then thawed from sitting on some delivery truck overnight..
This was our first fricken box. I was so absolutely insanely livid, two nights in a row I had to send the half out for dinner supplies because I was about to cause world war 3 over dinner being incomplete 2 days in a row.
If I have to cook, then I might as well go do it myself. Whatever "services" you have for making things "easier" at your PRICES for convenience and "portions", omg everyone just go shopping and fricken meal prep. This was such a nightmare. I hate this service.
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HelloFresh delivers weekly recipes and fresh ingredients straight to your doorstep, so you can cook delicious, quick, and healthy meals at home.
