To begin with, there is nothing 'fresh' about this food. There is no nutritional information or clarity on where it was produced or packaged—only ingredient lists. Once food is cut, it loses nutritional value and tends to spoil quickly. It appears that chemicals are used to keep up a 'fresh' look.
Additionally, I updated my address for a delivery scheduled the following week. The system confirmed the change was 'successfully updated,' yet the box was still sent to my previous address and left to decay on the doorstep.
Furthermore, when I attempted to cancel, they made the process extremely challenging. They insisted on charging me and tried to convince me to stay by offering significant discounts. I ended up being charged for a box I never received and had to dispute the charge after they threatened to involve a debt collector.
This has been a dreadful experience—it feels like a scam. While the meals are simple to prepare, leaving the service is nearly impossible. My sister faced similar problems; I would recommend avoiding this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
