Box was ordered and not delivered, I only found out much later in the day (after waiting in all day!). Then to be told that the money for the order has automatically been added to a Hello Fresh credit!!! We are in a cost of living crisis, what if I did not have the money to go replace the food not delivered - what if I could not feed my children! I called and the person on the phn was not interested in what I had to say (it was recorded I have taken the name and time I called). In recent weeks I have had the wrong numbers to the recipes, after this I do not think I will be using hello fresh again! Dreadful customer service!
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You’ll choose your favourites from our weekly menu of exciting recipes and decide how many meals you’d like for however many people. Then, we’ll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We’ve got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie diets to others who want quick, easy recipes. Most importantly, you’re in control of your box, so you can skip a week or two whenever you like in your account area.
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