hellofresh.com

3.4
3.4 Based on 2.0K reviews

As the world's leading meal kit company, HelloFresh supplies everything you need to prepare quality, delicious, home-cooked meals that require no planning, no shopping and no hassle. Every ingredient needed for our thousands of exclusive recipes is carefu...

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Ben Householder
I've heard great things about the food, but I guess I'll never find out for myself. A friend sent m

I've heard great things about the food, but I guess I'll never find out for myself.

A friend sent me a code to get my first box free, but when I set up my new account the website denied that it was new and wouldn't let my code go through.

Talked to customer support who confirmed that I was absolutely eligible for the promotion. They had me set up ANOTHER account with a different email, and finally suggested that I use incognito mode. Same result.

Finally they said they would get their tech team to look into the problem and promised to email me within 24-48 hours. I never heard back.

If I ever hear back and they make it right, I would love to try their service and will update this review.

1
Date of experience: Feb 19, 2026

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Business Details

  • As the world's leading meal kit company, HelloFresh supplies everything you need to prepare quality, delicious, home-cooked meals that require no planning, no shopping and no hassle. Every ingredient needed for our thousands of exclusive recipes is carefully planned, locally sourced and delivered to your door when it’s most convenient for you.

  • email communityteam@hellofresh.com
  • call 6468463663
  • language https://www.hellofresh.com

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