Very disappointed with this company. They discharged me, without even the decency to consult with me. I was due to have a consultation with a practitioner at 10 am last week. I waited, but there was no phone call.The next morning I received an email. The email from Kate, clinical manager. It stated that due to "new information" they were discharging me from their system. This read like I was a deceptive person.How unprofessional not to even discuss issues with the client. They stated that recent Liver and kidney tests were abnormal. I have not had any recent liver or kidney tests. I suffer from severe arthritis, for three years I was taking Lyrica, Cannabis allowed me to get off that drug. Now, just before Christmas this company has made up stories to justify kicking me out. I sent a complaint to the TGA however they have contacted me and said I should contact AHPRA which I will do. This bureaucratic nonsense about supplying a relatively harmless herbal treatment needs to end. It is time the Australian government stopped treating it's citizens like they are stupid. The massive bureaucracy surrounding the legalised dealing of Cannabis with companies like this Hello Mello needs to end. I will complain to AHPRA I will also contact media oulets. Judging by other reviews of this company they should be stopped from accessing peoples medical records as they are not capable of understanding them. In my case I believe this was an ageist decision, as I am 74 and should just suffer in silence.
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