I scheduled a TV mounting service through a retailer. The technician never arrived, and there was no communication whatsoever—no call, no text, nothing. When I reached out to the company, I was informed that a refund would take 4–6 weeks, which is completely unreasonable for a service that was never delivered. The retailer's customer service agreed this was unacceptable and processed my refund immediately. I cannot recommend this service due to the no-show, lack of communication, and poor accountability.
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