My initial experience with the service a year ago was outstanding; I received my UTI prescription by the next morning without any issues. It was completely seamless. However, my recent experience was disappointing. I didn’t have a provider review my case within 24 hours, and when I contacted customer support for updates, I was informed they were quite busy. It's frustrating, especially since I had previously recommended this service to friends. I ended up using another online provider, where my case was reviewed, approved, and my prescription was sent and filled within 13 hours. I suspect the holiday season may have impacted their service, but timely care is crucial for UTI treatment. I hope this feedback helps improve future holiday services for others.
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