I am absolutely furious and deeply upset.
On 20th of February, $29.99 was taken from my account without my permission for a full-month subscription. I never signed up for any recurring subscription — I only used the service once to look up one single photo. That’s it.
It is very concerning that they may have sent you a receipt with regards to your one time purchase, however, they do not emphasize the monthly subscription following after the 7-day period ends.
I immediately emailed them demanding a refund, but they informed that the money was under a no refund policy. I’ve also reported the unauthorised charge to my bank and am still waiting for their response. In the meantime, I’ve had to lock my debit card out of fear they’ll keep taking more money even cancelling the said subscription.
Please — do NOT use this service unless you’re wiling to have a hidden monthly subscription charged to your account without your knowledge or consent.
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