Very disappointed with the handling of my order. I purchased custom-made blackout curtain fabric. The website did not mention that the backside has a coated and differently coloured finish, and photos showed only one side.
After delivery, I contacted customer service. First, they confirmed the backside was not described online. Later, they stated it was clearly mentioned on the website, which I still cannot find on the product page.
For custom-made items that cannot be returned, accurate and complete product information is essential. This was not my experience.
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