⭐⭐⭐⭐⭐ Great customer service and resolution
I recently had an issue with a delayed order and a return, which was frustrating at first. However, once the team picked it up, they handled it professionally and made sure everything was resolved properly.
They processed my refund, reshipped my order so it arrived as agreed and gave a generous gesture of good will that showed they do care about their customers and their reputation.
Communication improved, and they followed through on what they promised. My order arrived on Friday as arranged, and I’m happy with the products.
Overall, a good experience in the end and I appreciate the effort to put things right. I’ll be ordering again.
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At HempHash, we strive to offer a compelling level of customer service whilst offering some of the highest quality hemp CBD products in Europe at the most competitive prices in the UK. We strongly believe that excellent value for money & a compelling level of customer service are the most important foundations of our business.
