Well , my account was cancelled as the company somehow did not have my newest credit care info and no one notified me of this. I am a long standing patient and that has caused me now to go 3 weeks without my semiglutide. I tried everyday for 2 weeks to get thru on the customer service line and no one ever answered. When I finally did get someone they said my account wouldl be re-instated thru the email. So I received an email and followed the instructions given to re-establish my account ; however , a verification number never came to me for another week as there was some kind of glitch on their end. So another week goes by me trying to reach someone by phone ; I left several messages on the days the phone went right to voicemail so here another week goes by before I reach someone and low and behold they say I have to fill out the assessment for the doctor . Well why didnt they tell me that before and send the damn thing to me??I sent that back to them the same day. So three more days go by with no one answering so I can verify they got the form. They verified they have the form and the doctor has it. So now another week has gone by and to date 3/29/26 I have no medication???? So am I ever going to get the medication ??? Gina
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Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
