Ordered 3 weeks ago and it has still not arrived, the customer service team can barely understand English, they won't tell me where the product has been shipped from, and the company is very hard to find out info on when I search online. These Trustpilot reviews are terrible. Apparently there was an issue with the courier taking the order to the wrong warehouse, which explains the delay, but that was over a week ago, now the tracking link says waiting for carrier to update. I believe the product is being shipped from China and its a scam. I have asked for a full refund of the order. Waiting to hear
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