If I could rate this company with zero stars, I would, as it would reflect their poor communication accurately. I ordered a book expecting timely delivery, but after a week with no updates, I attempted to reach out via phone and email without success. After ten days of no response, I had to involve my bank. Ironically, my order arrived shortly after that. I later received a letter accusing me of trying to claim a refund for a non-delivery. Given the lack of communication on their part, I found it justified to seek a refund. While I eventually received the book, it took far too long and unnecessary effort. They should prioritize communication to reduce complaints in the future.
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Heritage House is the brainchild of Pete Ward. For years he has run building conservation companies, and worked tirelessly to stop the damp industry in its tracks. Pete has now all but eliminated the dreaded PCA 'Damp Wally', and has written THE industry leading Warm Dry Home book, which is available on the website to purchase. It is your bible to understanding your home, and preventing and dealing with damp issues.
Pete now works with a team of enlightened Building Surveyors, who specialise in working with old homes, Listed Buildings, and generally anything that looks like it might have been built with old materials like timber frames, stone, old brick and lime mortar, thatched cottages and more! The Heritage House Survey team work all over the country from London, to the east, Midlands, Shropshire, Herefordshire, and throughout the north east, and Cumbria.
Pete is one of the leading surveyors in the country of old 'black and white' timber framed buildings.
The company also help educate building surveyors, architects, environmental health officers and many other professionals, in understanding dampness problems in buildings. Pete also teaches building survey at University. See more
