A parcel of great personal value was "delivered" today. It was tossed over a fence onto a patio and left in the rain. The box was destroyed and the contents damaged. I spent 45 minutes on the web chat and their summary - sorry for the inconvenience, contact your sender. If you value your business or your goods do not use Hermes. They simply do not care.
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Hermes is a multi-boutique asset manager, independent of any broader financial services organisation. With our past and future aims firmly based around a long term and responsible approach, we have developed a business model which combines both specialist investment teams and products with a robust operating platform from which to run them.