Review Time
CHASING FOR 4 MONTHS NOWCHASING FOR 4 MONTHS NOW. They are absolute ridiculous and not at all accepting their faults. I have had like 6 parcels missing, not delivered or stolen due to negligence of this company.I have been asking for evidences of pictures that parcel has been delivered and they failed on it by stating parcel has been delivered and i can view pictures on tracking. ABSOLUTE RUBBISH AND DISGUSTING SERVICE , TOTAL WASTE OF MONEY. I WILL NOT STOP HERE UNTIL I GET FULL REFUNDS OF ALL MY PARCELS
I’m never using Hermes again. I’ll rather pay extra and use Royal Mail. Shocking service. My £70 parcel is lost and I got no way of contacting this shocking company. I don’t understand how they are able to trade without providing customers a way of contacting them. Only have this stupid automated system with pre filled answers
Rate my recent experience? Which experience, exactly? The experience where I felt physically threatened by Hermes? Or, the experience of Trust Pilot shutting me down? Which? Specifically? The one that tells me I have no proof? That one? How strange, that all of a sudden, Trust Pilot allows me on here again. All I want is for my parcel to be delivered to my address, not a bin. It's not difficult.You'd think. You'll be lucky (and alive) to read this review. Hermes Investment Management. LOL!! My mouth is too large. Too wide open. And somehow, Trust Pilot is connected. Hence me being shut down.
I always have issues with Hermes. This time for example they showed that they 'tried to deliver' by attaching a GPS tag half way across London and a photo of my package in their van. That's just proof they didn't try! Why do companies continue to use them!
DO NOT USE HERMES. I SENT A PARCEL USING HERMES PAID EXTRAS SIGNATURE,INSURANCE THE PARCEL WASN'T DELIVERED O FOUND OUT IT WSS DAMAGED IN TRANSIT,WHEN I RANG HERMES IT WAS ALWAYS AN AUTOMATED CALL I SUPPLIED THEM WITH AN RETURN ADDRESS BUT RECEIVED NOTHING. IT'S BEEN 4 WEEKS NOW I'VE JUST BEEN TOLD ITS AT THE POST OFFICE BUT I DON'T KNOW WICH ONE, MY ADVICE DO NOT USE HERMES THEY HAVE GOT A LOT OF COMPLAINTS ON OTHER PLATFORMS.
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Hermes is a multi-boutique asset manager, independent of any broader financial services organisation. With our past and future aims firmly based around a long term and responsible approach, we have developed a business model which combines both specialist investment teams and products with a robust operating platform from which to run them.
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