If I could leave zero stars, I would. I’ve been a customer for over 10 years. I have a large chest, and this was one of the few places with reasonable prices and a good selection. Recently, the coupon codes never work, even when they should. I received an email for an additional 20% off, but the code was invalid. After emailing customer service, I was told they had no such promotion. I provided evidence that my items qualified, but I was dismissed. The representative was rude and unhelpful. This feels like a bait-and-switch scheme. I will be reporting them.
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