Review Time
Outstanding service from start to finish. Eraina was incredibly helpful, responsive, and patient while we finalised engraving details, sending mock-ups quickly and offering great advice. Communication was excellent, delivery was fast, and nothing was too much trouble. It is rare to find this level of customer care these days. Highly recommend Hersey Silversmiths.
Outstanding customer service! Quality is also outstanding. Was gifted their St Christopher necklace around 2020 and it still serves me well to this day. Recently bought a cuff bracelet myself. Shipping was probably the quickest I have ever experienced in my life from any company. I had made an error in size when ordering and they were very helpful and kind enough to change it. 5 stars is an understatement. Personally I would highly recommend
Outstanding customer service! Quality is also outstanding. Was gifted their St Christopher necklace around 2020 and it still serves me well to this day. Recently bought a cuff bracelet myself. Shipping was probably the quickest I have ever experienced in my life from any company. I had made an error in size when ordering and they were very helpful and kind enough to change it. 5 stars is an understatement. Personally I would highly recommend
First time customer and i'm impressed (order#129874). Discovered their website while searching for silver huggie hoop earrings. I had always worn studs and wasn't sure if they would suit me so I was looking for reasonably priced. Ordered just before xmas and wasn't even expecting them before but they arrived the next day! Excellent quality! I'm very happy with my earrings!
This company is outstanding. The product is beautiful and absolutely worth the money, and the presentation is just as impressive. I made a mistake when personalising one of my bangles (entirely my fault), but one quick email and they fixed it immediately—no fuss, no drama. They even applied the 10% first-time customer discount I’d forgotten to use.Shipping was incredibly fast, and I received my order in record time. I’m already planning my next purchase and will happily recommend this company to friends and family. I honestly can’t speak highly enough of them.
Wonderful Company!! First time using this company and it definitely won’t be my last!! I recently purchased a beautiful silver box belcher bracelet which arrived very promptly and beautifully packaged - I truly couldn’t be happier with the quality of the bracelet or the fabulous customer service that I received from both Julia & Eraina. My online ordering experience with this company has been faultless from start to finish and I highly recommend them!!
I have bought several pieces for my daughters silver collection (OVAL SILVER BANGLE HINGED 8MM, CHUNKY SILVER T-BAR BRACELET, OPEN CUFF HALLMARKED SILVER BRACELET and DELUXE ARGENTIUM SILVER RING 4MM) and all have been well received, they are of exceptional quality with care that comes from a UK family business, customer service is also excellent and welcoming, I can highly recommend if your seeking something special.
****I am amending my feedback based on the sellers reply.***** Despite loving the item, I found during that week I bought it, I was receiving daily marketing emails which seemed excessive. But as per Hersey’s reply and upon reading the marketing emails they sent. I do believe I just happened to buy in the middle of an ongoing promotional campaign as each email was the same (promoting their Silver Friday Campaign) And as they have stated this isn’t the norm to receive daily emails. So based on this I have amended my review as I believe this to be the case here. ITEM REVIEW:I bought the Silver Cross No 2 - 25mm necklace. The look and quality of the cross is absolutely beautiful. I did shop around and look at quite a few but I’m glad I chose this one.It’s the subtle details that make this cross stand out. The combination of the smooth rounded off edges, the polished finish that looks clean but not overly shiny, along with the size being just right, where its subtle and not too big and blends nicely but still stands out without being too overstated. All these factors give the cross a very elegant and refined look to it. The price is excellent for the quality and look of the item. Delivery was fairly quick. (3 days if not including weekends). I would highly recommended this cross if you are looking for a nice accessory that is classy and subtle but noticeable in an elegant way. Also, due it’s subtlety, it goes well with both casual wear and smart dress too.
Purchased two of the No. 1 silver crosses with 16-18 inch chain for my two grand daughters’ baptisms. Very speedy delivery. Beautiful, good quality small crosses. Contemporary and simple in design, they are just what I was looking for. Arrived well packaged with cloth and care card. Neatly engraved on the back as requested. Perfect highly recommended. Thankyou for help on the telephone with ordering the chain size too.
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Handmade sterling silver table ware, bar ware, men and women's jewellery, children's jewellery and christening gifts, and silver gifts for every occasion. Free Delivery & Returns.
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