I rented a car from Hertz in Dubai and, during the rental, everything went well.I was treated politely by the staff, and I have nothing negative to say about the vehicle itself.However, after the rental period, I have been extremely disappointed with the post-rental follow-up. Despite multiple contacts and reassurances that my case was being reviewed, I have been waiting for a definitive response for a long time, without any clear update or resolution.While the service during the rental was good, the lack of a timely and concrete response afterward has significantly impacted my overall experience.
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