As a first experience i had the opportunity today. My car was for its service and the Hertz representative Mr. Waqas Ahmad called me. First he said the greetings and then followed with the enquiry of my location to replace the car with mine. As i shared him the location and i could find out the location was wrong, and I had totally forgot about it. When Mr. Waqas called again saying he reached then i understood about the location. I shared him the correct one and asked him whether he could come and without hesitation he said ok and once he reached he was very polite and had the patience to listen to my issues and noted down.The overall experience was good and Hertz Keep it up the way the employees are profiled.
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