Scam Be Extremely Careful HERTZ ZÜRICHThis company is a complete scam. I returned the car in good condition, and 14 days later they suddenly claimed there was damage and charged me nearly CHF 750. This is nothing but a dishonest cash grab.The service was absolutely disgraceful. The receptionist at pickup was rude, arrogant, and unprofessional. Customer service overall was beyond terrible and clearly does not care about customers at all.I took a video of the car at pickup and drop-off. Despite the car being returned without damage, they still invented claims to justify charging me. The timing alone proves how dodgy this is if there was real damage, why wait two weeks to say something?If you rent here, expect them to make up damage claims after you leave and charge your card. Unless you film every single angle in extreme detail, they will try to take your money.I strongly advise everyone to stay far away from this company. One of the worst rental experiences I’ve ever had.
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