hertz.co.uk

1.5
1.5 Based on 1.2K reviews

Welcome to Hertz Car Hire. In 1918, our founder, Walter Jacobs had a bold idea. He invented the car rental category. And we’ve been reinventing it ever since. Making life easier for our customers with innovative products, extraordinary levels of service a...

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Bridget
Avoid this van rental service at all costs!

I strongly advise against using this van rental service! They charged me twice, which is utterly unacceptable! The customer support was non-existent! I was charged illegally for fuel on two occasions! As someone with a disability living on a tight budget, I expected to pay £62, as confirmed in the agreement, but they took £90 instead! Even after proving I returned the vehicle with more than enough diesel, they refused to refund me. The total cost for a £62 van ended up exceeding £100! Now, I have to contact my bank to reclaim my money! The customer service representatives were rude and astonishingly unhelpful!

1
Date of experience: Dec 03, 2025

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Business Details

  • Welcome to Hertz Car Hire. In 1918, our founder, Walter Jacobs had a bold idea. He invented the car rental category. And we’ve been reinventing it ever since. Making life easier for our customers with innovative products, extraordinary levels of service and our award winning loyalty programme, Gold Plus Rewards. Today, with over 10,000 locations across 145 countries and 6 continents, we are the world’s most global car rental company. A trusted provider of vehicles for hire. By the day, the week or the month. You’re with Hertz. And we’ve got you covered. We’re here to get you there.See more

  • language https://www.hertz.co.uk

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